FAQ's


Asking questions is the first way to begin change.

Kubra Sait

 

We welcome your questions! It shows curiosity, care, and respect for yourself and your process...all signs of health. Here are some questions frequently asked of therapists. Our values at Unstuck include transparency and authenticity. We are as up front as possible about who we are and what we are about. If you have a question not listed below do not hesitate to reach out and ask.

How often and for how long will I see my therapist or spiritual care coach?

Ultimately, this question will be answered between you and your caregiver. Most therapists and counselors will want to start out seeing their clients once a week. It is not uncommon for sessions to take place every other week. 

 

Ultimately the duration of your therapy or counseling mostly will be up to you. This work is yours. Some clients find that just a few sessions with a therapist is all that is needed to create change and move forward. Most find that a longer process is more beneficial. To use a “cheesy” metaphor...therapy really is more of a crockpot than a microwave. Your therapist will offer his or her professional opinions, but no one can force you to continue therapy. Depending on the severity of your circumstances or symptoms, your therapist might have guidelines that they require for their work with you in order for the process to be safe, secure, and provide ethical care. Your clinician will talk with you about what that can look like.

 

Spiritual Care services, which are not mental health therapy, might look quite a bit different. You might ask for sessions “as needed”, once a week, or once a month. Rituals usually are provided as a one time service even if they include a few steps to that service and process. 

Why would I want to use online video counseling?

Every person has their own reasons for choosing online therapy services. Here are just a few of those reasons.

  1. Stay at home mothers working around nap schedules, childcare, and pick up times.
  2. Individuals who are home bound due to an illness or disability.
  3. Someone who lives in a rural area who is unable to find the right fit in a counselor.
  4. College students due to schedules and lifestyle needs.

 

Additionally, there are specific reasons why a person would choose online video counseling and therapy services.

  1. Confidentiality. No one sees you going in or out of an office.
  2. Convenience. If you live in a large city you cut down on the time it takes to drive to your appointment. This point of efficiency, among other flexibility, can be helpful for the busy executive or stay at home parent.

Why is therapy so expensive?

Therapy is expensive. It is a significant investment. We will not argue one bit about that. We also consider therapy and counseling with a quality therapist to be one of the most important investments of your life. We might be biased, but we also have years of experience seeing this truth play out in our professional and personal lives. We believe in the services we offer...passionately so. The average price of therapy and counseling these days is $60 to $300. The cost varies so much because it depends on the type of therapy as well as the training and experience of the clinician. It also can depend on location. Therapy is more or less expensive depending on where you live due to cost of living and other factors. 

 

With the rates listed, we commit to being clinicians who:

 

  • Maintain our practice costs (monthly fees of confidential virtual platforms, accounting, maintaining records safely and securely, etc.)
  • Keep up-to-date state licenses with its associated fees
  • Engage in annual continuing education courses (required in order to keep the licenses)
  • Keep updated our liability insurance
  • Invest strategic marketing to make our services known to those who can benefit
  • Renew certifications to keep them active and participate in courses required for these certifications
  • Devote funds into books that counselors should read to stay up to date on best practices
  • Receive our own therapy in order to be a healthy clinician offering ethical care

 

Your investment of time, emotional energy and mental work as well as funds deserves high quality. Ask questions. Take time to find the therapist who will provide quality care for your needs.

Why do you charge for Spiritual care and Coaching? Isn’t that supposed to be a free resource in the community?

There are undoubtedly free spiritual and pastoral care resources in your area and that might be the very best choice for you. 

 

Choosing to use someone from our spiritual care and coaching team to walk with you through a life ritual or to coach you through a life transition is a deliberate decision to invest in this kind of care outside of your typical faith community. Our Spiritual Care team at Unstuck is made up of individuals who have invested years into graduate education. They each have a masters degree in the areas of spirituality, theology, religion, and/or religious leadership. Each individual on the team has years of pastoral or spiritual guidance experience. They are committed to taking spiritual coaching outside the walls of any church building. 

Why do you provide therapy online instead of in person?

The Internet has brought many gifts (and challenges!) to our lives. One growing trend is therapists and counselors offering counseling services online. Of course, this trend has picked up exponentially since the start of the COVID19 pandemic. The increase in online healthcare offerings due to safety reasons has opened many up to the wonderful possibilities that receiving services virtually has to offer. While before online services were eyed with skepticism, now service providers and clients alike see the clinical and practical benefit of virtual counseling. We see the benefit, too! Virtual Counseling, E-Therapy, or Online Counseling…whatever you call it… CAN offer the genuine, professional, safe, healing and clinically sound space you want in a counseling experience. We also find that it gives us a unique way to provide our services to people who otherwise would not be able to access them.

What are your fees?

Understanding your financial investment to this process is an important part of your decision making. We offer private pay services. We can provide you with a superbill that contains all information needed for you to submit to your insurance company for possible reimbursement according to your plan. Some insurance plans offer significant reimbursement for mental health services. Check with your own insurance plan.

 

Unstuck places a high value on training and mentoring developing therapists. Unstuck also values finding ways to offer services for a reduced rate. One way these two values work together is that Unstuck has pre-licensed clinicians who are supervised and/or mentored by Dr. Stone who offer therapy services at a significantly lower fee than you would find at other practices. Here is the fee structure for our services.

 

THERAPY AND COUNSELING SERVICES

  • Senior Licensed Therapists $160-$175 per hour
  • Licensed Therapists $110-$125
  • Therapist Associates $80-95
  • Pre-Graduate Intern Therapists $30-$45 

 

SPIRITUAL CARE AND COACHING SERVICES (NOT MENTAL HEALTH THERAPY)

  • Pastoral Guidance $75
  • Rituals--varies by service

Why Does My Therapist Not Accept Insurance?

 

First, there is a chance your insurance plan WILL cover your therapy even for clinicians who do not accept direct payment through filing with the insurance company. Our clinicians can provide you with what is called a “superbill” that you can submit to your insurance company for reimbursement according to your “out of network benefits”. Providing a superbill is easy to do and we are happy to do that. Check with your insurance company to find out your mental health out of network coverage.

 

There are many reasons why therapists in private practice often do not accept direct payment via insurance. Filing with insurance companies breaks confidentiality for a client. When a therapist files with an insurance company the therapist must give a diagnosis and that diagnosis will be on the client’s records. Unfortunately, mental health diagnoses carry stigma. Insurance companies will ask to audit files and have access to notes and the treatment plan for the client. Therapy services require safety and trust between client and counselor. Insurance companies can interfere with this safety and trust. It is important that the therapist and the client are in charge of the therapeutic process...not the insurance companies.  

 

Spiritual Care is not mental health therapy and the services provided by our Spiritual Care Team cannot be filed with insurance.

Do you ever offer free or reduced rate services to people who cannot afford your care?

We sometimes offer reduced rates. If you are in a situation where you need one of our services, but cannot afford it, do not hesitate to ask about reduced rates. We offer these reduced rate services on a case by case consideration depending on our availability. 


Don’t see your question here? Let us know! We regularly add to this page.